Travel Problems and Cancelled Bookings

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Creative Commons License photo credit: {Guerrilla Futures | Jason Tester}

The recent weather is causing difficulties for many people.  We have seen many more requests for refunds as a result of people not being able, or not wanting to risk, travelling.

This is a tough position and no-one wants to lose out: guests want a refund, but the owner of a holiday let property wants to be paid for a booking.  Unforeseen events of this type are the reason we recommend people take out travel insurance.  The Time today has a Q&A about the current difficulties which advises people to try and recover lost accommodation costs through insurance.  I do agree with this approach.

What’s your experience and what line are you taking?

About the Author

Lenore Kennedy and Janet Unsworth run Self-catering-online.com, an internet holiday letting site. Self-catering-online.com is an internet advertising service for self-catering properties/short term/holiday let properties. People interested in properties to let for anything from a few days up to a 5 months can search for properties that are available for the dates they want, see the prices, converse with owners and book on-line. The web-site first went live for properties in Edinburgh in December 2007. We added on-line booking in June 2008 and in 2010 launched our service for London properties.