Sample Set of Terms and Conditions For Guest
Holiday let Terms and Conditions
A confirmed booking exists when either written or email confirmation of that booking is accepted by the Landlord or their representative.
The guest acknowledges notice that the property is one to which Paragraph 9 of schedule of the Housing Act 1988 applies whereby the guest has the right to occupy the flat for the purpose of his/her holiday only and whereby there will be no security of tenure within the terms of the said Act.
The guest agrees to use this property solely for the purpose of a private holiday residence for the maximum of people shown on the booking correspondence and agrees not to:
- use the property for any improper, illegal, or immoral purposes
- to sub-let the property
- cause(nor allow any guests or visitors to cause)any nuisance, annoyance or disturbance to neighbours, or to the Landlord, or to the Landlord’s agent
- smoke or allow smoking in the property
- keep pets in the property.
A non-refundable deposit will be taken at the time of booking. The remainder of the payment is due 6 weeks before arrival. If arrival is less than 6 weeks from booking the full payment is due when the booking is confirmed.
The Guests will pay a refundable damages deposit stated in the booking correspondence to the Company on taking entry to the property; the preferred method of payment is either by cheque or cash. In the event that the Guests wish to pay by debit or credit card, the Guests in doing so give permission for the costs of any damages (as after defined) to be charged to their debit or credit card without prior recourse to them on the understanding that, as soon as is reasonably practicable, this will be notified to them by the Company. The damages deposit will be refunded without interest to the Guests within 21 days of their vacation of the property, under deduction of all reasonable costs for remedying any damage to the property or the contents thereof incurred by the Company on behalf of the owner as a result of the actions of the guests. This includes the reasonable cleaning costs in the event that the property is left in a dirty or very untidy condition.
If a cancellation is received within 6 weeks of the start date, payment in full is due, unless the property is re-let for the period. Should the property be re-let for a reduced fee, the guest will be liable to pay the difference between the original agreed payment and the reduced fee for the re-let. An administration charge of £25 will be made for cancelled bookings. It is recommended that guests take out cancellation insurance.
The property will be available between 3 and 8pm on the start date unless a separate agreement is reached. Arrivals outside these times will be subject to a surcharge. All arrival times must be pre-arranged. The way in which the keys will be delivered or collected will be agreed when the final payment is received.
The property shall be vacated by 11:00am on the departure date unless a separate agreement is reached. Keys will be returned in accordance with arrangements made when the keys are provided.
The property is a no smoking property and shall be left in a clean and tidy state. Rubbish should be disposed of as explained in the instructions within the property. An excess cleaning charge will be applied should it be required
The guest agrees to repair, replace or pay for any items damaged through neglect, misuse, or carelessness on the part of the guest or any visitors to the property.
When damage occurs, either by negligence or deliberate action of a guest, the guest agrees to indemnify the Landlord against any associated losses, including lost income and the sourcing of alternative accommodation should that be required.
The guest will notify the Landlord of any repairs which are necessary and allow the Landlord or Landlord’s agent access to carry out repairs.
If for unforeseen circumstances a property becomes unavailable for a confirmed booking, then the guest must be informed as soon as possible. The landlord, or their representative, must offer the guest similar or higher standard accommodation. If this alternative is unacceptable to the guest, the guest is then entitled to a full refund of monies paid to date. The landlord’s liability is limited to monies paid to date.
The guest must confirm that they do not have diplomatic immunity.
The Terms, conditions, contracts contracts and disputes in connection with this agreement are governed by The Laws of England and Wales.